What is White Glove Delivery?
White Glove Services are transportation management services that go beyond the usual delivery expectations. Even if a consumer wants to land a package on his return, there is an additional risk. A criminal could have stolen the package or its contents could perish, this is where white glove service is important in delivery service.
White Glove Services includes the careful handling of products when the delivery expert wear white gloves to protect the product. In shipping, this means taking all the necessary precautions.
Whether it’s a bulky package that’s hard to move, a fragile item that requires a smooth transition, or a responsive delivery that just needs a bit more attention, white-gloved service is the best option to go for.
Expensive products with white gloves cannot be dropped on the door. Examples: Refrigerators, large appliances, furniture and expensive electronics have the same functionality as white gloves.
The delivery with white gloves often involves the delivery of the product in a specific room of the house or business. In the next step you unpack the product and install or assemble it. The shipper then checks to see if the product is damaged and ensures that it has been properly installed before packaging and that the old one is sometimes removed.
When to use the delivery of white gloves?
There are countless situations where using a White Glove Delivery Service is the best option. Whether you have antique furniture or artwork delivered to your home or need sterile medical equipment that is treated on time and with the utmost care, you need to choose a white glove. It is worth it for your business or private needs.
White glove service Advantages and Disadvantages.
The white glove service does not just wear white gloves to deliver the items you order. For white glove services, the delivery process is always carried out with particular care.
Advantages of using white glove service
Improved customer service
- The delivery of white gloves means that customer support will not stop once the user has gone through the cash register. By delivering and installing the product, removing the packaging of the old item, with this processes customer would have a positive opinion about the delivery company.
Reduce fractions / yields
- If an item is delivered to a customer and the customer is responsible for transportation and installation at home, it may be damaged. If you use the delivery with white gloves, you can ensure that the packaging is processed properly throughout the whole processing because it is packaged and installed by a specialist. This can also help prevent damage to the customer’s property through improper handling.
Environmental benefits
- Delivering the item at a given time means fewer outages, making it much cheaper to drive a route. There are also environmental benefits if your company takes responsibility for removing used packaging. So you can make sure you handle it properly.
Disadvantage of the white glove service
- It is too expensive due to the special services offered.
Factors that affect the cost of white glove shipping
Location.
- The price depends on the distance between the distribution center and the final destination. This means that deliveries near service centers may cost less than sending to specific locations at check-out.
Distance.
- The location of the product can also affect the cost. If the drivers have to run several times, the price is likely to rise.
Product Specifications.
- Prices are also determined by product, weight and shape. If the product requires more work or time, the costs increase.
How to choose a company for white glove shipping
Listed below are questions to ask yourself before making a decision on choosing a company for white glove shipping:
Location of the company
- Can this supplier meet your requirements on time?
Services provided
- Do you need a night camp? Refrigeration? Audio Configuration Experts? Make sure the company you are interested in is able to deliver quality service effectively.
Delivery time
- How long does the white glove delivery take? What are the opening hours? Can a delivery be scheduled at any time?
Tracking
- What tools are available to track your delivery? Are the tools practical or easy to use?
Customer reviews and ratings
- Discover the history of the company. What is the company reputation? It definitely pays off to do business with an experienced company that has received positive reviews, proven reliability and excellent customer service.
How to plan for white gloves transportation
Pre-planning can ensure a fast and successful delivery process. Once the freight is ready for pickup, the customer would be contacted to arrange a deposit. Deliveries usually take half an hour. It is therefore advisable to prepare the house or company before the arrival of the cargo. You can ask him:
Create a path
- Be sure that the path to the specified area does not contain carpets, ropes, cords, or other tripping hazards, so as to avoid accidents. In some cases, flap doors need to be removed to allow large items to pass easily.
Clean the area.
- By moving all objects that block the location of the shipment, it makes work faster and more efficiently. To avoid soiling, it is also useful to soak, sweep or wipe them.
Cover the floor.
- Dirt, scratches and packaging waste can damage or soil the floor. You can avoid these problems by attaching old carpets, elastic plastic sheets or non-slip rubber pads to the correct path for you.
Be present
- Any person more than the age of 18 must be present.
What you can expect from White Glove Delivery Services
What a white glove service offers depends on the delivery service. However, you should expect to receive only the best customer service, regardless of your service. The delivery service ends only when your satisfaction is fulfilled.
With a white glove delivery service you save:
- Time
- Stress
- Difficulty