5 Mistakes to Avoid When Selecting Freight Forwarder Software
🚫 Mistake #1: Choosing a System That’s Too Complex for Your Team
Many freight companies fall into the trap of picking the most “feature-rich” or “enterprise-level” system — only to realize later that it’s overkill for their needs.
- Long onboarding cycles
- Confusing dashboards
- High IT dependency
- Poor user adoption
What to do instead:
✅ Choose a system with a simple, intuitive interface.
✅ Look for tools your team can learn in days, not months.
💡 Linbis is designed for ease of use — no tech background required.
🚫 Mistake #2: Ignoring Integration Capabilities
Your freight software shouldn’t work in isolation. If it doesn’t integrate with your WMS, CRM, accounting, or carrier platforms, you’ll waste time on manual entry and risk costly errors.
Common integration gaps:
- No link to invoicing software
- No API or EDI compatibility
- No CRM synchronization
- No e-commerce or customs connection
What to do instead:
✅ Ask about native integrations and open API access.
✅ Ensure it works with tools you’re already using (like QuickBooks, Shopify, etc.)
💡 Linbis connects with leading third-party systems — and can replace many of them.
🚫 Mistake #3: Underestimating Scalability
Some freight forwarders only look at current needs and forget to plan for growth. That can mean:
- Replacing your system in a year
- Paying extra for features you’ll eventually need
- Downtime during transitions
What to do instead:
✅ Choose a system that grows with you
✅ Look for modular platforms that let you add features as needed
✅ Confirm it supports multi-branch and multi-user configurations
💡 Linbis offers scalable plans that grow with your operations — from freelancers to global freight networks.
🚫 Mistake #4: Overlooking Support & Onboarding
Even the best software is useless without proper training and support. Many companies don’t ask about this until problems arise — and by then, it’s too late.
What to do instead:
✅ Ask about onboarding assistance, training resources, and live support
✅ Choose providers with responsive, multilingual customer service
💡 Linbis includes onboarding, bilingual support (English & Spanish), and live help — no extra fees.
🚫 Mistake #5: Falling for Low Pricing Without Looking at Value
Going for the cheapest option can be tempting — but low-cost software often lacks:
- Key features (like CRM, document automation, invoicing)
- Integration capabilities
- Support and scalability
- Data security standards
What to do instead:
✅ Evaluate total value, not just price
✅ Consider hidden costs (e.g. add-ons, training, upgrades)
💡 Linbis offers transparent, affordable pricing with no hidden fees — and includes all essential features.
✅ Summary: Choose Smart, Not Fast
Avoiding these five common mistakes will help you choose a freight forwarder software that’s:
- Efficient
- Scalable
- Easy to use
- Secure
- Integrated with your business
Linbis Freight Management Software was built with these best practices in mind — so you don’t have to learn the hard way.
🎯 Ready to Make the Right Choice?
👉 Request a demo of Linbis today and explore a modern freight forwarding system that’s simple, scalable, and fully connected.